Changzhou Zhiheng, as an industry-leading drying equipment supplier, always believes that high-quality products are inseparable from excellent after-sales service. We are well aware that the completion of a transaction is not the end, but the beginning of a new starting point for service.

We have built a rigorous and efficient after-sales service system to eliminate any worries during the use of the equipment, so that every equipment from Changzhou Zhiheng can operate stably and sustainably and give full play to its maximum efficiency.


Our after-sales service policy covers the full life cycle management of the equipment. From the initial installation and commissioning stage of the equipment, we will send a professional technical team to provide on-site guidance to ensure that the equipment can be put into use smoothly; and in the daily operation of the equipment, we implement a regular return visit system, conduct a comprehensive and detailed inspection of the equipment, and promptly discover and deal with potential problems.

We promise that if you encounter any operational questions, our after-sales hotline will be on call 24 hours a day. Whether it is online consultation or on-site support, we will respond as quickly as possible and strive to help you solve the problem in the shortest time.

We are well aware that prevention is better than cure, and we pay special attention to equipment maintenance in after-sales service. We tailor a scientific and reasonable maintenance plan for each product, which is implemented by a professional maintenance team. Through regular deep cleaning of the equipment, replacement of key components and performance testing, we can effectively prevent equipment failures caused by long-term wear and tear, greatly extend its service life, minimize unplanned downtime, and save your operation and maintenance costs.

Changzhou Zhiheng adheres to the service concept of "user first", continuously optimizes service processes, improves service quality, and strives to reflect our professionalism and thoughtfulness in every detail. We listen to the feedback of every user and continue to improve our service model to better meet your personalized needs.

Changzhou Zhiheng's after-sales service is not only reflected in the rapid response and effective solution to unexpected problems, but also in the forward-looking planning and meticulous care for the long-term stable operation of the equipment. We hope that through the worry-free after-sales service experience, every user who chooses Changzhou Zhiheng can feel the peace of mind and trust that exceeds expectations.

In the future, we will continue to stick to our original aspirations, provide excellent after-sales service, and work hand in hand with you to create a better tomorrow!